Privacy Policy

1. Introduction

Joy Subscriptions (“we”, “our”, or “us”), operated by Avada Commerce, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you use our Shopify app and website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Shopify store information (store URL, email, business name)
• Subscription and order data from your Shopify store
• Customer data necessary to process recurring orders
• Communications you send us (demo requests, support tickets)

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our subscription management services
• Process recurring orders and manage billing
• Send service-related communications and support
• Analyze usage patterns to improve the app
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with third-party service providers who help us operate our services (payment processors, hosting providers, analytics tools), subject to appropriate data protection agreements.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

7. Cookies

Our website uses essential cookies to function properly. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie settings through your browser.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at: support@avada.io